Problema Solution
Is Susan receives 398 calls and received a 90% disposition rate, how many calls will Susan need to take to receive a 95% disposition rate?
Answer provided by our tutors
let x = the number of calls Susan needs to take to receive 95% disposition rate
assuming the disposition rate is directly proportional with the number of calls we have
398 : 90 = x : 95
by solving we find
x = 420 calls
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Susan needs to take 420 calls.