Problema Solution
20% of customers call back within 72 hours of their first call. Of those, 10% will call back within 96 hours of their first call. you talked to 140 people yesterday, How many of those people will call back in the next four days?
Answer provided by our tutors
0.10*0.20*140 = 2.8 or approximately 3 people will call back in the next four day (4*24 = 96 hours).